RETURN AND REFUND

At DripCroc, we want you to love what you wear. If you are not fully satisfied with your purchase, our Return & Refund Policy is designed to make the process simple and transparent.

1. Return & Exchange Window

  • We offer a 15-day return and exchange policy starting from the date of delivery.

  • To be eligible, items must be unused, unwashed, unworn, and returned in their original packaging with tags intact.

  • The yellow seal tag attached to the product must not be removed or tampered with. Returns or exchanges will not be accepted if the yellow seal tag is missing or damaged.

2. Non-Returnable Items

  • Products purchased during sale/clearance, limited-edition drops, or special offers may not be eligible for return or exchange.

  • Any item not meeting the above conditions will not be accepted.

3. Refunds

  • Refunds will be processed once the returned product passes our quality check.

  • Refunds will be made to your original payment method.

  • Delivery/shipping charges will be deducted from the refund amount.

4. Exchanges

  • If you wish to exchange a product (for size or color), the request must be made within the 15-day window.

  • Exchanges are subject to stock availability. If the item is unavailable, a refund will be issued as per policy.

5. Order Cancellations

  • DripCroc reserves the right to cancel any order. In such cases, refunds will be made after deducting applicable delivery charges.

6. Warranty

  • No warranty is provided on clothing items once dispatched. DripCroc is not responsible for wear, tear, or product care after delivery.

7. How to Initiate a Return/Exchange

To request a return or exchange, please contact us at:
📧 care@dripcroc.com with your order ID and reason for return/exchange.